Pluy can. It's the office hand you keep trying to hire. It picks up every call, chases every quote, does the paperwork you've been doing at the kitchen table, and texts you what it did. It's an AI, it says so, and it never calls in sick.
First month free. Card at signup, cancel anytime.Phone rings while I'm under a sink. By the time I call back, they've booked somebody else.
I write estimates at the kitchen table after the kids are asleep.
Sent the quote. Never followed up. Found out a month later they went with the other guys.
Hired an office person. Spent three months training them. They quit.
The lead site sold the same lead to four other shops. I was the fourth to call.
They read a script, can't tell a no-heat call from a sales pitch, and book tire-kickers.
Job's done Tuesday. Invoice goes out next Friday. The money shows up whenever.
My techs don't write anything down. Nobody knows what model is in that basement.
You started a trade business to do the work. Pluy takes the rest.
That's how many calls to HVAC shops get a human on the line. Everyone else hangs up and calls the next number on Google.
Invoca, Home Services Lead Conversion Benchmarks, July 2026Connect your field-service software and forward your phone for when you're slammed or closed. Pluy gets its own local number and email.
A phone call about how you price, how far you'll drive, your warranty and who's on call at night. It writes its own handbook and you check it.
Before it talks to a single customer, it shows you what's slipping: quotes nobody chased, jobs missing info, invoices nobody sent.
It starts by drafting and you approve with a one-word text. Once it's earned it, let it run on its own.
Calls, texts and WhatsApp. Customers save it like any other contact.
Customers, suppliers and your crew can email it straight.
Supplier portals, permit sites, warranty registrations. All the websites with no app.
It sees only what you allow, and every change it makes can be undone.
Every job it does has a setting. Keep it on a short leash while you get to know each other, then hand it the keys.
When it calls, and whenever someone asks.
Everything comes out of your price book. It never makes up a number.
No calls to people who said stop, and no calling anyone at 10 at night.
Text PAUSE and every call and text stops until you say go.
It keeps a record of what it changed and why.
Cheaper than a part-time office hire, and it works nights and weekends.
Card at signup, nothing charged for 30 days, cancel anytime. Month to month after that.
No. It's an AI, and it tells your customers that up front and whenever they ask.
No. Pluy gets its own local number. Keep yours and forward calls to Pluy when you're busy or closed.
It only books into slots your rules allow, and you can undo anything it changed.
Pluy connects to field-service software as an app. Tell us what you use when you sign up and we'll let you know when it's ready for your shop.
Undo the change, and that job goes back to "Ask me" until it earns your trust again.
You put a card in when you sign up. If it's not working out, cancel before day 30 and you pay nothing. No hard feelings.
We're bringing on a small group of shops first. Tell us about yours and we'll call you when your spot opens.